We report credit information to TransUnion credit agency at the end of each month. Although we submit the information to this agency at the end of the month, the agency has 30 days from the receipt of our data to update a consumer’s credit report.
We report credit data to TransUnion. The contact information is as follows:
P.O. Box 2000
Chester, PA 19022
Frequently Asked Questions about Credit
What should I do if my credit was pulled and I believe there are inaccuracies in the way you are reporting my account?
You may contact us directly at (954) 314-9661 or by writing a letter describing your dispute to the address below:
4581 Weston Road #208
Weston, Fl 33331
What do I do if I can’t wait 30 days for my credit information to be updated? I am trying to obtain another loan and need my report corrected today.
You may contact your customer service representative at (954) 314-9661 to request a payment history, and we will mail or fax this information to your attention.
What do I do if you are not reporting my credit information or my account has been removed from my credit report? How can I get this loan added back to my credit report?
The only way a customer’s account can be added to their credit report is through our monthly data tape transmission. If a customer has used a credit repair clinic to get items removed from their credit or has disputed an item and it was deleted, the credit reporting agencies cannot add this item back to the consumer’s credit report due to FTC regulations.
Understanding Your Credit Score
In today’s world, your credit score is one of the most important factors involved in lending. Most lenders, no matter what you are buying, not only make their decisions based, in part, on your credit score but, more important, determine the interest rate you are charged based on your credit score.
What is a credit score?
It is the number that creditors use to help them decide whether to extend credit to you and also what rate of interest to charge you. In most cases, the lower the credit score, the higher the risk. There are numerous types of credit scores, but the most prevalent is the credit bureau score. The credit bureau score is based solely on the information contained in your consumer credit reports. Most credit scores are based on calculations by Fair, Isaac and Company (“FICO”). Over time, FICO developed the scoring model that is most widely used.
What does your credit score do for you?
It gives lenders a quick and easy way to determine your probability of repayment. Before credit scoring, the task of obtaining a loan was slow and cumbersome, and often relied on the judgment of the person making the decision. Since credit scores have become widely used, loan processing has become quicker and fairer, and it has had an effect on standardizing rates. Not all lenders, however, base credit decisions solely on your FICO score. Many consider other criteria like job time, residence time, down payment and other factors to determine whether or not to extend credit.
What is a good score?
Scores range from the low 400s to well past 800. The higher the score, the better the credit rating. Most lenders use a break of somewhere around 620 as the determining factor of a regular loan versus what is called a “subprime” or higher-risk loan. Some lenders will not extend credit to people with under 620 credit scores and other lenders will offer those loans, but at a higher interest rate. A few lenders do automatic approvals for people with 750 or higher scores.
Aren’t there several credit bureaus?
Yes, there are three primary credit bureau companies: Equifax, Experian and TransUnion, and each refers to its credit score by a different name. At Equifax for instance, their score is called the beacon score. At Experian, it is theExperian/FICO score, and at TransUnion, it is called Empirica.
How do I find my credit score?
You can purchase your FICO score right over the Internet at either www.myfico.com or at the Web sites of any of the major bureaus. Besides your FICO score, you will get your entire credit report, details on how to read your report and ways to raise your scores.
What makes up a FICO score?
Generally, there are five criteria that make up the score. The most important is payment history – how you have paid your bills. This accounts for 35 percent of your score. Thirty percent of your score is based on the amount of money you owe lenders. The length of your credit history makes up 15 percent. New credit makes up 10 percent of your score, and the remaining 10 percent covers the types of credit you use. Things that have no effect on your score are: race, religion, gender or marital status, your age, length of employment, job description, where you live or any items reported as child or family support.
Why check my credit score?
Be sure your credit report is accurate. Many mistakes are found and should be corrected immediately because they impact your score. By law, all three credit-reporting agencies must respond and report back to you within 30 days if you challenge any information on your credit report.
How long does information stay on my credit report?
Good or bad, it is with you for seven years unless it can be proven that it was a mistake.
What is an inquiry?
This is the record of any person who has checked your credit report. This is another good reason to check your credit report yearly. A lot of inquiries will lower your FICO score because it shows you are applying for new credit. (However inquiries will not drastically change your score.) If you have inquiries from mortgage lenders or automobile dealers in a short period of time, this will not affect your score. Their systems consider this as one inquiry and recognize that you are shopping for a specific product.
What if you are denied credit?
If you are turned down for credit, the lender must notify you in writing within 30 days with the reason you were turned down. At this point, you have 60 days to request a free credit report from any of the credit reporting agencies. The Equal Credit Opportunity Act covers both of these.